Kanz Software Customer Privacy Policy
Kanz Software’s Customer Privacy Policy covers the use and disclosure of personal information that may be collected by Kanz Software anytime you interact with Kanz Software, such as when you visit our website, when you purchase Kanz Software products. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at Kanz Software, and we go to great lengths to protect it.
Why we collect personal information
We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services. In addition, your personal information helps us keep you posted on the latest product announcements, software updates, special offers, and events that you might like to hear about.
What information we collect and how we may use it
There are a number of situations in which your personal information may help us give you better products. For example:
- We may ask for your personal information when you’re discussing a service issue on the phone with an associate, downloading a software update, registering your products, or purchasing a product;
- When you interact with Kanz Software, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the Kanz Software products you own, such as their serial numbers and date of purchase; and information relating to a support or service issue;
- We also collect information for market research purposes — such as your occupation and where you use your computer — to gain a better understanding of our customers and thus provide more valuable service;
- We collect information regarding customer activities on our website. This helps us to determine how best to provide useful information to customers and to understand which parts of our website, products, are of most interest to them;
- We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve Kanz Software’s products.
When we disclose your information
Kanz Software takes your privacy very seriously. Kanz Software does not sell or rent your contact information to other marketers.
Within the Kanz Software company
Kanz Software takes your privacy very seriously. Kanz Software does not sell or rent your contact information to other marketers.
With our vendors, and strategic partners
There are also times when it may be advantageous for Kanz Software to make certain personal information about you available to companies that Kanz Software has a strategic relationship with or that perform work for Kanz Software to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with Kanz Software’s policies, except if we inform you otherwise at the time of collection.
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
How we protect your personal information
Kanz Software takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
Integrity of your personal information
Kanz Software has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used.
Kids
Kanz Software recognizes that parents, guardians, or other adults often purchase our products for family use, including use by minors. We do not knowingly collect personal information from children under 13 for marketing purposes. If a child under 13 submits personal information to Kanz Software and we learn that that personal information is the information of a child under 13, we will attempt to delete the information as soon as possible.
Our companywide commitment to your privacy
As we said, Kanz Software takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to Kanz Software employees and strictly enforce privacy safeguards within the company.
International users
Kanz Software’s website has links to the sites of other companies. Kanz Software is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
Privacy questions
If you have questions or concerns about Kanz Software’s Customer Privacy Policy or data processing, please use the appropriate email address privacy@kanssoftware.com to contact us. The Kanz Software will respond to your inquiry within 30 days.
Last updated May 28, 2009
© 2009 Kanz Software company. All rights reserved.
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