Frequently Asked Questions

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Question: How do I get update?

Answer: You need to send a message to email support@kanssoftware.com. And you will receive a link to the full version of the program and a key if necessary.

Question: The program disappears after 3-7 seconds after launch. What to do?

Answer: If you are using a cracked program or a registered program, then after blocking the key, the program will unload itself. Send a message to support@kanssoftware.com and you will be sent a new key.

Question: How often do the keys and links for downloading the full version of the program change?

Answer: If any key becomes publicly available, it will be blocked and all keys will be changed. The link to download the full version of the program changes periodically.

Question: What is recommended the level of wav normalization?

Answer: Recommended level of wav-normalisation is equal 100%. It is the maximum level the wav-normalization. And it does not bring any distortions.

Question: What is recommended the level of mp3 normalization?

Answer: Recommended level of mp3-normalization is equal 100%. It is a level of mp3 normalization not bringing distortions for the majority of mp3 files. As it is average level normalization that any other value not equal 100 % does not mean automatic entering of distortions.

Question: Probably, whether to make from a command line batch operation of files?

Answer: Such possibility it is provided for wav files.

Question: I used the software to update itself to 2.99. Now the program shows a runtime error even after i put in my registration. Can you help?

Answer: Try to update Windows 7. Try to install these packages http://www.microsoft.com/downloads/en/details.aspx?familyid=9b2da534-3e03-4391-8a4d-074b9f2bc1bf&displaylang=en If it does not help then it is necessary to come back to version 2.98.

















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